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City crews are out filling potholes after storm. Here’s how to report one

City crews patch a pothole on Sunrise Boulevard, near Woodmore Oaks Drive. // M. Hazlip

Sentinel staff report–
Recent storms have prompted more potholes to pop up around Citrus Heights, with the city reporting major streets like Antelope Road and Greenback Lane being among those most affected by January’s heavy rain.

Meghan Huber, economic development and community engagement director for the City of Citrus Heights, said in an email to The Sentinel on Monday that crews are dispatched to patch and repair cracks “as soon as possible after being notified of a problem,” but also in order of priority.

Huber said storms can bring out potholes, due to water getting into cracks in the pavement. Temperature drops can also cause water to freeze and expand, which can cause asphalt to pop out and create potholes. The city’s website refers to potholes as a “plague” that regularly appears on the city’s roadways.

While all city staff are described on the city’s website as “pothole reporters,” residents are encouraged to report potholes to make sure the city’s General Services Department is aware of them.

Huber said residents can report potholes by calling, texting, emailing, or other ways:

  • Phone: Calling General Services at (916) 727-4770
  • Email:
  • Online:
  • Text: Send a message for  “Service Request” to (844) 92-HELLO
  • App: SeeClickFix app is available at the Apple store or Google Play

Residents are asked to include a detailed description of the pothole’s location, including: street name, the direction of travel, and cross street or closest street address. The size and depth of the hole is also requested to be included, according to the city’s website.

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